Mur Crusto Bach: Terms and conditions

  • RESERVATIONS
    The contract of letting is between yourself ( the lead guest) and the owners, Val and Bry Lynas. The contract allows the lead guest to use the cottage subject to our terms of maximum occupancy and to nominate the other occupants.
    Bookings are only accepted subject to availability. We reserve the right to refuse any booking and in the unlikely event of us having to cancel any booking already made you will receive a full refund.
  • INITIAL PAYMENT
    The initial payment should be 1/3rd of the total rent. For bookings made 8 weeks or less before the start of the holiday then the full rent is due.
  • BALANCE
    The balance is due 8 weeks prior to the start of your holiday.
  • CANCELLATION POLICY
    In the event of a national lockdown we will refund the cost of your booking in full. This is an unforeseeable event which no insurance (including ours) will cover.If you cancel because of Covid illness or the need to self isolate we are unable to refund the cost of your booking but will do our utmost to resell the booking and then refund you. If we have to let it at a reduced cost we will refund that value.
    We therefore strongly advise you to take out travel insurance for illness or inability to travel (Covid related or otherwise). We cannot recommend a company but suggest you look at:https://www.which.co.uk/money/insurance/travel-insurance
  • TERMS OF USE
    Bookings are made on the understanding that occupancy of the property is for holiday purposes only and is only for the period of time agreed by us and yourself. Your rights to occupy the property may be forfeited without compensation if:

    • more people than specified in our description, or as stated on the confirmation of booking, attempt to occupy the property.
    • overnight guests are entertained without our permission.
    • you cause damage, noise, unreasonable disturbance or conduct yourself unreasonably.
  • COMPLAINTS
    In the event of a complaint, the matter should always be taken up with us immediately. Reasonable time must be allowed for us to rectify a complaint or meet any reasonable request you make.
  • PETS
    As we no longer have farm animals we are able to accept one well-behaved dog. However please ensure your dog is under control at all times, as we operate much of our farm as a haven for wildlife and maintaining hay meadows. Thank you.
  • SMOKING
    Mur Crusto Bach is let on the basis that no guest smokes inside the building or conservatory.

Val and Bry Lynas, joint owners

Mur Crusto, Llangybi, Pwllheli, Gwynedd, LL53 6LX.
Tel. 01766 819109 or 07814270042